Troubleshooting

Verification Status Action Required
X of X sellers are authorized.
The ads.txt file is found and verified. InMobi crawled and verified your ads.txt file.
No action needed
X-Y of X sellers are authorized.
Please include the missing seller entries in your ads.txt file to sell inventory with all of InMobi’s authorized sellers.
Please include the missing seller entries in your ads.txt file to sell inventory with all of InMobi’s authorized sellers. Ads.txt helps prevent ad fraud by making it harder for malicious actors to sell fake ad inventory. Most buyers verify whether the reseller is legitimate and may reject the ad request if the reseller ID is missing in the website's ads.txt file.
0 of X sellers are authorized.
Please include the missing seller entries in your ads.txt file to avoid unintentional revenue loss.
Please include the missing seller entries in your ads.txt file to avoid unintentional revenue loss. Ads.txt helps prevent ad fraud by making it harder for malicious actors to sell fake ad inventory. Most buyers verify whether the reseller is legitimate and may reject the ad request if the reseller ID is missing in the website's ads.txt file.
The redirection URL did not respond properly.
Please ensure that the redirection URL is working properly and the ads.txt file is reachable from root domain.
Please ensure that the format of the headers in the response is correct and the response is sent within 1.5 sec.
The redirection URL did not respond properly.
Ensure that the redirection URL is working properly and the ads.txt file is reachable from root domain.
Ensure that the format of the headers in the response is correct and the response is sent within 1.5 sec.
File not found, the URL responded with invalid MIME type.
The URL responded with an unsupported MIME type in the header.
Please verify that the ‘content-type’ key in header contains ‘text/plain’ as part of it's value.
The URL responded with invalid MIME type. The redirection URL responded with headers in incorrect format.
This issue generally happens when the header (i.e., Content-Type) for any 200 OK response doesn’t contains text/plain As a resolution, please check the headers being returned in response to contain Content-Type one of a headers which returns text/plain as a value for this header.
The ads.txt file was not found because it uses too many redirects.
The IAB recommends no more than five redirects from the ads.txt page on the root domain. (Example: domain.com/ads.txt)
Please move the ads.txt file to within five redirects from domain.com/ads.txt.
InMobi crawler supports upto 5 redirections within the root domain and upto 1 redirection outside the root domain.
Check the number of redirections happening from the initial URL.
Ensure that your web server hosts your ads.txt file or redirects to the correct location when you enter the ads.txt URL shown in your InMobi account. The ads.txt URL shown in your account is the URL InMobi uses to find your file. 
The ads.txt file was not found because it uses too many redirects away from the root domain.
ads.txt files are typically hosted on the root domain. (Example: domain.com/ads.txt)
However, redirects can be common. IAB recommends no more than one redirect away from the root domain.
Please move the ads.txt file to within one redirect from domain.com/ads.txt.
InMobi crawler supports upto 5 redirections within the root domain and upto 1 redirection outside the root domain.
Check the number of redirections happening from the initial URL.
Ensure that your web server hosts your ads.txt file or redirects to the correct location when you enter the ads.txt URL shown in your InMobi account. The ads.txt URL shown in your account is the URL InMobi uses to find your file.

An ads.txt file was not found on the root domain.

Please ensure the ads.txt file is hosted in the correct place on your root domain and setup as per InMobi’s guidelines. Example: https://yourwebsite.com/ads.txt

This usually resembles to a situation when InMobi crawler gets 200 OK response upon crawling, but the body of the response is empty.
To rectify this,

  1. Please validate the response body being returned from the ads txt url.
  2. Set up an ads.txt file and publish it on your website root domain.

Note: If you’ve recently added the ads.txt file in your root domain, allow up to 24 hours for InMobi to detect these changes.

Something went wrong. Please raise a ticket to InMobi support.
The ads.txt file could not be crawled due to an unexpected error.
Something unexpected happened and the file could not be crawled. Please raise a ticket for InMobi support

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Last Updated on: 18 Nov, 2024