DSR Request Form

The purpose of this document is to help navigate publishers through the functioning of InMobi Data Subject Rights (DSR) Request Form.

Ingress Point

Follow these steps to access the InMobi Data Subject Rights (DSR) Request Form via the Data Subject Rights tab through the ⁠Publisher Dashboard.

1. Log in to the Publisher Dashboard using your credentials.
2. Navigate to Compliance on the left-side menu and select Data Subject Rights. On the right, a page will open explaining the purpose and importance of DSR.
3. Click Go to DSR Request Form.

   

Login

1. Upon redirecting, you will land on a page where the publisher ID will be automatically filled. Click Get OTP via Email. This will open a page where a message will display with the partial email ID where the OTP has been sent.

    

2. Once you receive the OTP, enter it and click Submit. This will open the user page where the DSR form is available.

   

   Note

   The admin email ID linked to the publisher account will receive the OTP. To check the email ID that will receive the OTP or to update your DSR email IDs, please raise a ticket at https://support.inmobi.com/mytickets. To do this, select InMobi Publisher Platform and choose Data Subject Rights as Category. 

   The support center is not meant to raise DSR Requests.

Fill in DSR Form

You can share your DSR data using the DSR form.

1. Once the DSR Form opens, enter the details in the following mandatory fields:
   • Select the OS type: Select as per your requirement of Android/iOS/Both.
   • Select the DSR Type: Choose user rights from the drop-down. Currently, only RTO and RTF are enabled through the portal.
   • Download Sample File: As per your selection in OS type, a preset format file will be downloaded. Use this file to upload the list of GPIDs/IDFAs back to the portal.
   • Upload CSV File with Device IDs: Click Choose File to upload the list back to the portal. The file format must be CSV and the schema should be as same as the sample file.
     • Sample in case of OS chosen as Android/iOS

       deviceId

       0f90686e-2153-4e37-933d-f06c01877cee

       e6cb0cbc-25d5-4257-9fce-750e66a70af7

     • Sample in case of OS chosen as both

       deviceId	deviceSubType
       0f90686e-2153-4e37-933d-f06c01877cee	IDFA
       e6cb0cbc-25d5-4257-9fce-750e66a70af7	GPID

2. [Optional] Select Privacy Law: Choose an applicable region from the drop-down with the privacy law under which uploaded DSRs are raised.
3. Once the file is uploaded, click Submit. When the upload is successful, you will receive the following message.

   

   The Request ID received here will be unique and can be tracked under the Request History tab.

Request History 

Select Request History from the left navigation to view and track all the requests with their status, type, and unique Request ID.

Status

• ACCEPTED: Status of your Request ID will change to Accepted with the successful submission of the DSR file.
• ACKNOWLEDGED: Status of the Request ID will change to Acknowledged when the submitted file becomes part of the central compliance table. Upon acknowledgment, you will receive an email to your registered email id.
• SUCCESS: Status of the Request ID will change to Success when your request has been executed completely. You will receive an email to your registered email id.
• DELAYED: Status of the Request ID will change to Delayed if due to technical issues we are unable to execute your request within 30 days from the date of submission. You will receive an email to your registered email id.